Ma revue de presse hebdo

ROI of Community Manager Role in Sales
http://conniebensen.com/blog/2009/04/25/roi-of-community-manager-role-in-sales/

Employee Community Case Studies
http://blog.vovici.com/vovici_blog/2009/04/employee-community-case-studies.html

95 things I have learnt in 9 years of community building
http://www.communityspark.com/95-things-i-have-learnt-in-9-years-of-community-building/

Getting tough with members is sometimes a must
http://blog.angelaconnor.com/2009/04/17/getting-tough-with-members-is-sometimes-a-must/

How to deal with trolls, spammers and suck puppets

How to Deal with Trolls, Spammers & Sock Puppets Panel at Blog World Expo 2008 from ManagingCommunities.com on Vimeo.

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