The Community Manager is responsible for planning and executing a strategy for day to day communications to the world wide Battlefield community. Key responsibilities include:
• Disseminating updates through all available channels including forums, official EA territory community teams, fansites, websites and in-game, deciding appropriate channels and timing on a case-by-case basis
• Managing the relationship with and providing information and direction to EA territory community managers to ensure a unified flow of information to the community
• Community opinion and feedback gathering through forum monitoring, polls and so on
• Manage the whole community and its representatives through forums and other available tools
• Monitoring the community and providing input and recommendations to Marketing and Development on existing and new player offerings
• Planning and executing player programs including events and organized play in close cooperation with the marketing team and EA territory teams
• Communication with EA stakeholders about community features
• Updating the battlefield.com portal
Other responsibilities
• Monitor and communicate with existing mods / look for possible mods to give ranked server support etc
• Map making competitions
• Q&A for Clans / Mod-groups / media / PR
• Maintain community wish list documents for potential future title updates
• Manage communication and feedback process for public beta tests
Goal Achievement
Maintain a strong relationship with the Battlefield community. Stay on top of community opinions and feedback. Ensure the community is continually informed of Battlefield news, game updates and events. This person also needs to be able to formulate hers/his own goals with the job as well as establishing associated measurables.
Requirements profile
Bachelor’s degree with major in communication, media or equivalent would be preferable
Strong social networks/community background required, preferably within the games industry. Alternatively experienced in managing online communities, mods or similar.
Knowledge of game editors such as Battlefield, Source or Unreal desirable.
Basic web scripting knowledge would be beneficial.
Personal qualities of importance
This person should be able to take on the role’s responsibilities with focus and determination. The person is going to manage a lot of contacts and must prioritize the duties while maintaining regular communication with both managers and community members.
General information
The position is permanent and applications will be selected continuously. Apply online with CV in English, for more information please talk to responsible recruiter Jessica Danielson at +46 8 658 78 00.
Source : http://www.dice.se/
Onglet Work at DICE (en bas)
